Incidents | Florence Incidents reported on status page for Florence https://status.florence.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/2bc3855a8899d1951fdf317157aae450.png Incidents | Florence https://status.florence.co.uk/ en flex.florence.co.uk recovered https://status.florence.co.uk/ Wed, 24 Sep 2025 13:40:07 +0000 https://status.florence.co.uk/#3d473f09e5f8d45600f1ece9b8a7740c5520a4e2e8f5ededcd1c22824be57982 flex.florence.co.uk recovered flex.florence.co.uk went down https://status.florence.co.uk/ Wed, 24 Sep 2025 13:37:58 +0000 https://status.florence.co.uk/#3d473f09e5f8d45600f1ece9b8a7740c5520a4e2e8f5ededcd1c22824be57982 flex.florence.co.uk went down Degraded functionality due to third party provider https://status.florence.co.uk/incident/600097 Tue, 10 Jun 2025 17:02:00 -0000 https://status.florence.co.uk/incident/600097#bfd546d5c2e1a7a58df2ce203bcf67fc514463a47704abaac3b71e83683dc32f The issues have been resolved an the platform is now fully operational Degraded functionality due to third party provider https://status.florence.co.uk/incident/600097 Tue, 10 Jun 2025 12:13:00 -0000 https://status.florence.co.uk/incident/600097#77b8c66c4f918573cc416bb5eb8b52e15a05b5aa877d6d56c52f29e0cb4bdb36 We are currently experiencing degraded product performance due to an on-going issue with a third party provider. Whilst the Florence product is accessible, you may experience a slower than normal outcome for Shift Applications, Shift Posting and Other background tasks. The team are in communication with our third party provider and are receiving updates accordingly. More information can be found from Salesforce directly https://status.salesforce.com/generalmessages/10001540 Database migration https://status.florence.co.uk/incident/537449 Mon, 31 Mar 2025 20:45:00 -0000 https://status.florence.co.uk/incident/537449#f08e1bbb33d1834cdcd75ac0b75737356d6d5ba381e5ebf2b270c34696c74ae6 Maintenance completed Database migration https://status.florence.co.uk/incident/537449 Mon, 31 Mar 2025 20:00:00 -0000 https://status.florence.co.uk/incident/537449#a36bd3c77798b1f3638e4454d7a382918f3ddcf66caf05c41b696c705f595e30 Updates to the platform ahead of the Minimum Rates change Database migration https://status.florence.co.uk/incident/537449 Mon, 31 Mar 2025 20:00:00 -0000 https://status.florence.co.uk/incident/537449#a36bd3c77798b1f3638e4454d7a382918f3ddcf66caf05c41b696c705f595e30 Updates to the platform ahead of the Minimum Rates change Database migration https://status.florence.co.uk/incident/537449 Mon, 31 Mar 2025 20:00:00 -0000 https://status.florence.co.uk/incident/537449#a36bd3c77798b1f3638e4454d7a382918f3ddcf66caf05c41b696c705f595e30 Updates to the platform ahead of the Minimum Rates change Database maintenance https://status.florence.co.uk/incident/518179 Tue, 18 Feb 2025 23:59:00 -0000 https://status.florence.co.uk/incident/518179#e9091fddb20355f12a05112e4729ab2cadb8a70fd18badbfef930592ed3889cc Maintenance completed Database maintenance https://status.florence.co.uk/incident/518179 Tue, 18 Feb 2025 23:00:00 -0000 https://status.florence.co.uk/incident/518179#6ff0e7d192f87544b11a3cee0ba8df480364d8c1cfa92c842de56b9272b9afcb The Florence app and services will be unavailable for up to 1 hour while we perform essential database maintenance