The issues have been resolved an the platform is now fully operational

We are currently experiencing degraded product performance due to an on-going issue with a third party provider.

Whilst the Florence product is accessible, you may experience a slower than normal outcome for Shift Applications, Shift Posting and Other background tasks.

The team are in communication with our third party provider and are receiving updates accordingly.

More information can be found from Salesforce directly https://status.salesforce.com/generalmessages/10001540